Integrated Component Services (ICS)

The right part at the right location – and right when you need it!

SR Technics provides Airbus, Boeing and Embraer operators worldwide with guaranteed 24/7 component availability, regardless of their geographical location, fleet size or business model. Our product portfolio substantially reduces customer costs by minimizing inventory requirements and risk exposure while simultaneously increasing liquidity. Our global component availability guarantee is combined with high-quality maintenance services and an established worldwide logistics network, all managed by experienced and customer-oriented teams at attractive prices.

ICS is based on a modular system and complemented by several value-added services:

  • Smart and flexible product scoping, tailoring each offer to individual customer needs by proactively involving the customer in the solution-designing process from the beginning.
  • Outstanding customer proximity through regional competence and distribution centers combined with experienced on-site teams, resulting in fast response times and daily customer interaction.
  • State-of-the-art inventory analysis and optimization through our advanced RIOSys software, which significantly reduces airline stock holdings while increasing component availability through six global pool stocks and dedicated on-site operator stocks.
  • Strategic partnerships with key OEMs and other service providers across all areas of business, continuously reiterating the position of SR Technics as an integrator between our customers and other stakeholders.

Component packages

SR Technics provides availability and repair solutions for a complete range of components. We offer nose-to-tail component maintenance and integrated component management, which is supplemented by component financing and logistics services. We also guarantee the optimal spare availability 24/7 worldwide.

Dedicated to our customers

We are committed to being close to our customers. The designated account manager coordinates every aspect of the business relationship, understanding customer needs and ensuring the highest standards of service from a single point of contact. Component availability is all about having the right part at right place at the right time; so our logistics experts ensure efficient, fast and transparent handling.

The optimal commercial concept 

Whatever the component service solution you require, we will find the option that provides you with the greatest benefits.

  • Hourly/per cycle rate to provide maximum flexibility for your total cost structure. This is “pay as you fly”
  • Fixed monthly fee increasing planning and budgeting accuracy
  • Event-based flat rate a pre-defined fixed price for each component shop visit
  • Time & material to get the highest transparency and “pay as you use”

 

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