SR Technics and HK Express sign an exclusive long-term Integrated Component Services agreement
To enhance its best-in-class service in Line Maintenance, SR Technics has optimized its operational office by moving to a mobile environment.
Following extensive testing in order to determine which systems and devices provided the best operational data access, SR Technics’ Line Maintenance engineers and technicians are now equipped with mobile tablets which gives them the ability to perform their duties more efficiently, whenever and wherever the work is performed. This technology upgrade will increase quality and make processes leaner besides providing the teams with a handy work solution.
Connected to a secure data server, this virtual solution allows SR Technics experts to access aircraft documentation, live flight operations information, planning functions and work package distribution. It also includes task completion confirmation linked with the back office’s electronic operational control board. The feedback from maintenance personnel confirms that the new equipment is helping them to perform their tasks more efficiently.
“We are continuously looking for new innovations and ways to improve our operations,” says Jakob Straub, Head of Line Maintenance at SR Technics. “With the integration of the mobile solution, Line Maintenance has found an efficient way to respond and even stay one step ahead of our customers’ needs.”
SR Technics supports all scheduled maintenance tasks, both routine and non-routine, ensuring the highest technical dispatch reliability and standards. Structured around the cornerstones of safety, quality and reliability, the company performs over 120,000 line maintenance events every year across its line stations network. From daily checks up to A and P checks and spare parts management, SR Technics offers reliable support 24/7 year-round.